Last Updated:​ [Insert Date]

I want you to be completely satisfied with your GroveCo purchase. As a small independent business, I handle all returns personally. Here’s how it works:

1. Return Eligibility​

You may request a return if:

• The item is unused, in original packaging, with tags attached

• You contact me within 30 days​ of delivery

• The product is defective, damaged during shipping, or incorrect

• Note:Digital downloads, custom items, and clearance deals are non-returnable.

2. Refund Process​

• Once I receive your return:

  • I’ll inspect the item within 3 business days

  • Approved refunds go to your original payment method​

  • Processing takes 3–10 business days​ (varies by bank/payment platform)

3. Non-Refundable Situations​

I can’t issue refunds for:

• Returns requested after 30 days

• Items damaged by misuse or improper handling

• Final sale/clearance items (marked as such in product descriptions)

• Original shipping fees (unless I sent the wrong/defective item)

4. How to Start a Return​

Email me directly at support@groveco.online​ with:

• Your order number​

• Reason​ for return

• Photos​ (if claiming damage/defect)

  I’ll reply within 24 hours (weekdays) with return instructions.

Return Address​ (for approved returns only):

GroveCo

133 Long Leaf Trl NE

Milledgeville, GA 31061

📞 Questions?​ Call/Text: +1 (424) 624-8543

⏰ Support Hours:​ Mon–Fri, 9:00 AM – 6:00 PM ET