Last Updated:​ [Insert Date]

As a small business, I strive to get your orders to you safely and efficiently. This policy covers all shipments from GroveCo.

1. Shipping Carriers​

I partner with reliable U.S. carriers including USPS, FedEx, and UPS​ based on speed, cost, and destination. All carriers meet U.S. shipping regulations.

2. Processing Time​

• Orders placed Monday–Friday before 3:00 PM ET​ ship within 1 business day​ (excludes pre-order/custom items).

• Weekend/holiday orders ship next business day.

• Delays for custom items will be noted on product pages.

3. Shipping Options & Costs​

• Standard (3–7 business days):​

  • FREE for U.S. orders over $50​

  • **$4.99**​ for orders under $50

• Expedited (2–3 business days):​ Flat rate $9.99​

• International:​ Calculated at checkout based on destination.

4. International Shipping​

• Available to select countries (cart calculator shows costs)

• Customers handle customs fees/taxes

• Delivery times vary (typically 7–21 business days)

5. Returns & Shipping Liability​

• My error​ (wrong/defective item): I cover return shipping

• Customer returns​ (change of mind): You pay return shipping

• Refused/undeliverable packages:​ Customer bears reshipping costs

6. Tracking & Delivery​

• All orders include tracking (sent via email)

• Risk transfers to you​ once carriers mark items “delivered”

7. Special Notes​

• Signature required for orders over $200​

• Restricted items (lithium batteries, liquids) ship via ground

• Weather/carrier delays are beyond my control

8. Contact & Updates​

Questions?​ Reach me at:

📧 support@groveco.online

📞 +1 (424) 624-8543 (Mon–Fri, 9AM–6PM ET)

📍 Returns Address:

133 Long Leaf Trl NE, Milledgeville, GA 31061

I reserve the right to update this policy as needed.